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Title details for The Customer Is Not Always Right by A.J. Adams - Available

The Customer Is Not Always Right

by A.J. Adams
ebook
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Service workers share their funniest and most cringeworthy stories of difficult, demanding, and just plain mind-boggling encounters with the public . . .
"Ma'am, the rules clearly state that you cannot have any liquids over 3.4 ounces in your carry-on. If you'd like to, you could—"
"But that's not a liquid!"
"Excuse me, ma'am?"
"It's not a liquid! It's water!"
Retailers, restaurants, and tech support providers believe service is king, but in The Customer Is Not Always Right, A.J. Adams proves that customers will do anything they can to put that motto to the test.
Enjoy tales from the creator of the popular website Not Always Right, including half that are previously unpublished, showcasing customer-relations horror stories everyone can relate to. No matter what side of the counter you're on, there are hilarious accounts about everything that can go wrong between the customer and retail or service provider. Whether it's a confrontation in the drive-through over not enough fries or arguing over a one-cent price difference on milk, this book proves the principle of "the customer is always right" can be dead wrong.
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Publisher: Andrews McMeel Publishing

Kindle Book

  • Release date: May 24, 2022

OverDrive Read

  • ISBN: 9780740797798
  • Release date: May 24, 2022

EPUB ebook

  • ISBN: 9780740797798
  • File size: 2499 KB
  • Release date: May 24, 2022

Formats

Kindle Book
OverDrive Read
EPUB ebook

subjects

Business Nonfiction Humor (Nonfiction)

Languages

English

Service workers share their funniest and most cringeworthy stories of difficult, demanding, and just plain mind-boggling encounters with the public . . .
"Ma'am, the rules clearly state that you cannot have any liquids over 3.4 ounces in your carry-on. If you'd like to, you could—"
"But that's not a liquid!"
"Excuse me, ma'am?"
"It's not a liquid! It's water!"
Retailers, restaurants, and tech support providers believe service is king, but in The Customer Is Not Always Right, A.J. Adams proves that customers will do anything they can to put that motto to the test.
Enjoy tales from the creator of the popular website Not Always Right, including half that are previously unpublished, showcasing customer-relations horror stories everyone can relate to. No matter what side of the counter you're on, there are hilarious accounts about everything that can go wrong between the customer and retail or service provider. Whether it's a confrontation in the drive-through over not enough fries or arguing over a one-cent price difference on milk, this book proves the principle of "the customer is always right" can be dead wrong.
Expand title description text
Business Nonfiction Humor (Nonfiction)